Fraktpolicy

Delivery Information

 

Christmas Delivery

Christmas Closure Notice:
Orders placed after 2:00pm(GMT) on Friday 19th December will be dispatched in early January while we take a short break over the Christmas period. Thank you for your patience and support.

Customer Address

Customers are responsible for providing accurate and complete delivery address information at the time of purchase. Motoverde Ltd cannot be held liable for delays, delivery failures, or additional costs resulting from incorrect or incomplete address details provided by the customer. Please double-check your address before submitting your order to ensure timely and accurate delivery.

UK Delivery

Service	Location	Working Days	Delivery Cost	Basket Value for Free Delivery
Royal Mail / FedEx Priority	England, Wales & Scotland*	1-2 Days**	£5.00 GBP	£40.00 GBP***

*We are not currently shipping to Northern Ireland, Scottish Highlands, Isle of Man, Scilly Isles, or Channel Islands.
**Delivery times may be longer during peak periods such as Christmas, Black Friday, Easter, or other sale events. Our team is working hard to process your orders as quickly as possible. If you have any questions about your order, please reach out to us.
***Value of the order must be £40.00 after any discounts and delivery charges have been applied to qualify for free Mainland UK shipping.

 

European Delivery

Shipping Option	Price	Estimated Delivery Time
FedEx International Connect Plus / Royal Mail	Calculated by weight and location at checkout	3-7 Business Days

We deliver to the following EU countries:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden.

 

Custom Duties and Import VAT/TAX

For international orders, including those to the EU, your package may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due upon arrival of the goods in the destination country.

You are responsible for ensuring compliance with the laws and regulations of the destination country. Motoverde Ltd is not responsible for any additional charges that may apply.

Certain countries may require specific documentation before items can be sent. If the necessary information is not provided, it may result in delays.

You are responsible for any additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely and are based on factors including the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. If your order exceeds €150, you could be charged additional duty fees.

We choose the courier based on availability and volume of the order to provide the most efficient delivery possible.

We are working hard to open more delivery options and serve more countries soon.